The Handbook of Design Management
The management of design has emerged as central to the operational and strategic options of any successful organization. The Handbook of Design Management presents a state-of-the-art overview of the subject - its methodologies, current debates, history and future.
The Handbook covers the breadth of principles, methods and practices that shape design management across the different design disciplines. These theories and practices extend from the operational to the strategic, from the product to the organization.
Bringing together leading international scholars, the Handbook provides a guide to the latest research in the field. It also documents the shifts that have been taking place both in management and in design which have highlighted the value of design thinking and design education to organizations.
Presenting the first systematic overview of the subject - and offering a wide range of examples, insights and analysis - the Handbook is an invaluable resource for researchers and students in design and management, as well as for design practitioners and professional managers.
Rachel Cooper is Director and Professor of Design Management at ImaginationLancaster, and also Chair of the Lancaster Institute of Contemporary Arts at Lancaster University. She is editor of The Design Journal and co-author of The Design Agenda: A Guide to the Theory and Practice of Design Management and The Design Experience:The Role of Design and Designers in the Twenty-first Century.
Sabine Junginger is Lecturer in Design at ImaginationLancaster and the Contemporary Institute for the Arts, Lancaster University, and a Fellow at the Hertie School of Governance in Berlin. She has published on design management, design and organizational change, design innovation, service design and design research.
Thomas Lockwood is President of the Design Management Institute, the world's leading professional organization dedicated to design management, and is editor of many works, including Design Thinking, Corporate Creativity and Building Design Strategy.
Richard Buchanan is Professor of Information Systems at the Weatherhead School of Management, Case Western Reserve University.
Richard Boland is the Elizabeth and William C. Treuhaft Professor in Information Systems and Department Chair of Information Systems at the Weatherhead School of Management, Case Western Reserve University.
Kyung-Won Chung is Deputy Mayor of Culture, Design and Tourism for the Seoul Metropolitan Government.
Preface by Peter Gorb
General Introduction: Design Management - A Reflection by Rachel Cooper and Sabine Junginger, Lancaster University, UK
SECTION 1: TRADITIONS AND ORIGINS OF DESIGN MANAGEMENT
1 A Place for Design in Management Education? by L. Bruce Archer
2 Design Management: Why is it needed now? by Michael Farr
3 Silent Design by Peter Gorb and Angela Dumas
4 The Designer and Manager Syndrome by Misha Black
5 Organising Design Activities by Mark Oakley
6 Design: A Powerful but Neglected Strategic Tool by Philip Kotler and G. Alexander Rath
7 Into a Changing World by James Pilditch
SECTION 2: NEW EDUCATIONAL PERSPECTIVES FOR DESIGNERS AND MANAGERS
8 New Approaches to Design and Management in India by Anuja Agarwal and Uday Salunkhe, Welingkar Institute of Management Development & Research, India, and Surya Vanka, Microsoft, USA
9 User-Centred Design and Design-Centred Business Schools by David Dunne, Rotman School of Management, Canada
10 Mutual Inspiration and Learning between Management and Design by Ralf Bruder, Technical University Darmstadt, Germany
11 Manifesto for the M(B)A in Designing Better Futures by Lucy Kimbell, Saïd Business School, Oxford University, UK
SECTION 3: DESIGN, MANAGEMENT AND THE ORGANISATION
3.1: Embedding Design in the Organisation
12 Embedding Design Practice within Organisations by Angela Meyer, SecondRoad, Australia/USA
13 Challenges of Design Management in Construction by Paolo Tombesi and Jennifer Whyte, University of Reading, UK
14 A Prospective of Service Design Management: Past, Present and Future by W.J. Hollins, University of Westminster, UK
15 Successful Design Management in Small and Medium Businesses by Davide Ravasi, and Ileana Stigliani, SDA Bocconi, Italy
16 A Study on the Value and Applications of Integrated Design Management by Thomas Lockwood, DMI, USA
3.2: Strategy in Design Management
17 Changes in the Role of Designers in Strategy by Kyung-won Chung and Yu-Jin Kim, Kongju University, Korea
18 Design Strategic Value Revisited: A Dynamic Theory for Design as Organisational Function by Brigitte Borja de Mozota, Brunel University, UK
19 Design Management as Integrative Strategy by Lisbeth Svengren Holm, Stockholm University School of Business, Sweden
20 The Role of Design in Innovation - A Status Report by Bettina von Stamm, Innovation Leadership Forum, UK/Germany
21 Connecting Marketing and Design by Margaret Bruce, Manchester Business School, UK and Stephen Glennon, Bolton University, UK
3.3: Measuring and Evaluating Design
22 Design Economy - Value Creation and Profitability by Tore Kristensen and Gorm Gabrielsen, Copenhagen Business School, Denmark
23 Design Transformations: Measuring the Value of Design by David Hands, Stafforshire University, UK
3.4: Design Leadership
24 Major Challenges for Design Leaders over the next Decade by Alan Topalian, Alto Design, UK
25 Design Leadership: Current Limits and Future Opportunities by Frans Joziasse, PARK Advanced Design Management, Germany
SECTION 4: INTO A CHANGING WORLD
26 The Evolution of Design and Design Management in China by Cai Jun, Tsinghua University, China
27 Construction Principles and Design Rules in the Case of Circular Design by A. Georges L. Romme and Gerard Endenburg, Technical University Eindhoven, Netherlands
28 A Critical Scandinavian Perspectives on the Paradigms Dominating Design Management by Ulla Johansson and Jill Woodilla, Goethenburg University, Sweden
29 Public Policy and Public Management: Contextualising Service Design in the Public Sector by Sabine Junginger and Daniela Sangiorgi, Lancaster University, UK
30 New Design Business Models - Implications for the Future of Design Management by Rachel Cooper, Martyn Evans and Alex Williams, Lancaster University, UK
31 Working the Crowd: Crowd-sourcing as a Strategy for Co-design by Mike Press, Dundee University, UK
32 On Managing as Designing by Richard J. Boland, Jr., Weatherhead Management School, Case Western Reserve, USA
CONCLUSIONS: Design Management and Beyond by Rachel Cooper and Sabine Junginger, Lancaster University, UK
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544pp, 70 bw illus